Let trade customers order online, on their terms, without a phone call.
A B2B storefront on WooCommerce, scoped to approved trade accounts. Customers see their own pricing, order within their credit limit, and manage invoices, returns and support themselves. Orders flow straight into the operation — no re-keying.
A public application captures business type, company and VAT numbers, alcohol licence and delivery address. Submitting opens a review rather than granting instant access, so commercial terms are set before the first order.
Close ↑ Click to expandEvery customer sees prices resolved from their group, with per-customer overrides where agreed. Products outside an allowed group are never shown.
Close ↑Both thresholds are set per delivery route, so the whole fleet is configured from one place — with per-customer carve-outs when needed.
Close ↑At checkout the cart is checked against available credit. If it is over, the on-account payment option disappears, so a customer cannot pass their limit by accident.
Close ↑Stock is reserved when an item is added to the cart, not at checkout, so two customers editing orders at once cannot buy the same unit.
Close ↑Near-expiry batches can carry a time-limited discount shown beside the normal price. When the batch sells out, the offer closes itself.
Close ↑Customers who prefer to email a purchase order have it parsed into a draft. An operator reviews the lines before it becomes a real order.
Close ↑Customers see past orders with status and invoice links, and rebuild a cart from any previous order in one click.
Close ↑Every invoice, proforma and credit note is available as a PDF, with statements generated on demand for any date range.
Close ↑Customers raise a return with per-line reasons, which lands directly in the operator approval queue.
Close ↑Customers can pre-fund their account, tracked on an append-only ledger where every movement is recorded.
Close ↑Read-and-reply support threads, with the same conversation visible to the operator from the dashboard.
Close ↑A customer-facing area with the required data-protection disclosures and a request form that opens a tracked 30-day ticket.
Close ↑Customer Ordering Portal works with the rest of the Fulfild platform. Changes in one module flow through automatically.