Unified branded template
A single master template wraps every message, reading the live company logo, colour and address so individual emails cannot bypass the brand.
Close ↑ Click to expand Fulfild Platform
Communications & Email
Every email the operation sends, branded and accounted for.
What it does
What Communications & Email does
One branded master template wraps every email the platform sends, pulling the live company identity so branding cannot drift between message types. Operators manage all 41 templates from a single centre, and every send is logged with its status.
41 email templates
Forty-one templates across registration, orders, invoicing, delivery, operations, fleet, support, privacy and contracts.
Close ↑Email Management Centre
Every template is edited from one place — subject, preheader, heading, CTA and recipients — with live preview and test-send to any address.
Close ↑Tiered editing
Customer-facing templates are fully editable; code-generated operational emails expose header and footer only, so structure stays intact.
Close ↑Automated reminder sequences
The payment-reminder cascade and daily overdue digest run on a mutex-protected cron so runs never overlap.
Close ↑Email logging
Every send is logged with type, recipient, subject, status and the entity it relates to. A failed email keeps its row and can be re-sent from the log.
Close ↑Notifications routing
Per-event routing to dashboard bell, email, or both, with deduplication on daily alerts.
Close ↑Transactional email
Invoices, statements, reminders and operational alerts are sent as transactional email, kept separate from any marketing so the messages customers must receive are not mixed in.
Close ↑In action
Communications & Email in action
Connected
How it connects
Communications & Email works with the rest of the Fulfild platform. Changes in one module flow through automatically.