Home dashboard
A live operational view — orders today, out for delivery, low-stock alerts, expiring batches, support needing attention, and a recent-activity feed.
Close ↑ Click to expand Fulfild Platform
Operator Dashboard
Run the whole operation from one screen, with every number live.
What it does
What Operator Dashboard does
The Vue dashboard the office team works in all day. It runs orders, customers, products, analytics and settings, with every financial figure computed live from source records — there is no cached balance to drift.
Order lifecycle
The full order flow from Placed to Paid to Delivered. Operators can raise an order for a customer with the same pricing and credit checks the customer would see.
Close ↑Customer profiles
A central list showing credit used, outstanding balance and last order date. Each profile holds orders, invoices, the credit ledger, support and internal notes.
Close ↑Customer groups
Groups set the default price list, credit limit and payment terms. Editing a group is non-destructive — no existing customer assignments move.
Close ↑Registration approvals
Pending trade applications are reviewed and approved with group, credit limit and delivery route set inline.
Close ↑Product intelligence
A per-product view of pricing and margin, stock and reorder, sales performance, compliance and batches — read at a glance rather than hunted across screens.
Close ↑Analytics
Eight dashboards — sales, margins, customers, purchasing, receivables, staff performance and an ad-hoc query builder — each cached per role.
Close ↑Support desk
Threaded conversations with customers, with status tracking and a knowledge base that surfaces on the storefront.
Close ↑Notifications
Per-event control over what raises a dashboard bell, sends an email, or both.
Close ↑Roles & capabilities
Granular permissions checked on every request, not just hidden in the interface.
Close ↑Activity log
An append-only record of every status change, financial event, stock move and commercial decision, with the operator who made it.
Close ↑Privacy & GDPR admin
A queue of data-subject requests with 30-day tracking, editable legal content, and an ICO readiness checklist that blocks go-live until complete.
Close ↑Date simulation
A simulation date for QA that overrides “now” everywhere — analytics, due dates, expiry — and is cleared before go-live.
Close ↑ Connected
How it connects
Operator Dashboard works with the rest of the Fulfild platform. Changes in one module flow through automatically.